Customer Experience Strategy Implementation
Meeting: 06/07/2021 - Corporate Policy Committee (Item 18)
18 Customer Experience Progress Report 
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To consider an update on progress against the agreed delivery plan in support of the Customer Experience Strategy.
Additional documents:
Minutes:
The Committee considered a report on progress with the agreed action plan in support of the Customer Experience Strategy. Significant progress had been made to raise awareness of the Customer Experience Strategy, and all actions were progressing to agreed delivery timescales.
RESOLVED
That the Committee notes the progress made to date on the agreed Customer Experience action plan.
At 11.45 am, the Committee adjourned until 12.05 pm.