Notice of Motion - Responding to Elected Member Enquiries
Meeting: 23/07/2012 - Cabinet (Item 32)
32 Notice of Motion - Responding to Elected Member Enquiries 
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To consider a response to the Notice of Motion to Council on the response time for elected member enquiries.
Minutes:
At the meeting of the Council on 19th April 2012 Councillor G Boston had submitted a Notice of Motion asking the Council to adopt a policy of responding to elected member enquiries in two working days.
Consideration was given to a report on this matter. The Member/Officer relations Protocol stated that Officers should respond to enquiries and complaints in accordance with the Council's standards. Details of the Council's Customer Charter were given.
RESOLVED
That the Motion be rejected but that the Council adopt a policy whereby officers will acknowledge emails and correspondence in two days indicating who will be dealing with the matter.