Decision details

Cabinet considered a report requesting approval to procure a new case management system (CMS).

The Council used the CIVICA PARIS CMS to plan and deliver Adults’ and Children’s social care services. PARIS was a legacy system which was no longer fit for purpose and the Council needed to procure and implement a new CMS as soon as possible. A new system would reduce maintenance costs, avoid future procurement and implementation costs and better support service delivery.

RESOLVED

That

(1)  with effect from June 2013 the Council procure a new Case Management System on the basis set out in the report; and

(2)  a five year contract be awarded to the winning bidder to supply, implement and support its proposed CMS solution by December 2013, subject to:

§  a clear schedule for reviewing the performance of the supplier

§  the option to extend the contract in increments of one or more years for up to five additional years after the first five or in accordance with the terms of the framework

§  a clear schedule of break-points to give notice on the contract should the Council decide not to extend it after five years or earlier if the performance of the supplier is ultimately deemed unacceptable.