To provide an update on complaints and customer contact for the period 1st April to 31st March and to provide assurance that actions arising from complaints and improvements identified are being actioned
Decision type: Key
Decision status: For Determination
Notice of proposed decision first published: 31/05/2023
Decision due: 27 Jul 2023 by Audit and Governance Committee
Lead director: Director of Finance and Customer Services (s151 Officer)
Contact: Helen Gerrard.
Equality Impact Assessment: N/A
Budget & Policy Framework: N/A
Reference Number: AG/15/23-24