Issue details

Annual Complaints Report 2022/23

To provide an update on complaints and customer contact for the period 1st April to 31st March and to provide assurance that actions arising from complaints and improvements identified are being actioned

Decision type: Key

Decision status: For Determination

Notice of proposed decision first published: 31/05/2023

Decision due: 27 Jul 2023 by Audit and Governance Committee

Lead director: Director of Finance and Customer Services (s151 Officer)

Contact: Helen Gerrard.

Equality Impact Assessment: N/A

Budget & Policy Framework: N/A

Reference Number: AG/15/23-24