Issue details

Six Monthly Complaints Report (July - Dec 2022)

To provide an update on complaints and customer contact for the period July to December 2022 and to provide assurance that actions arising from complaints and improvements identified are actioned.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 02/02/2023

Decision due: 9 Mar 2023 by Audit and Governance Committee

Lead director: Director of Finance and Customer Services (s151 Officer), Director of Governance and Compliance (Monitoring Officer)

Contact: Helen Gerrard.

Equality Impact Assessment: No

Budget & Policy Framework: No

Reference Number: AG/03/22-23

Agenda items