Issue details

Customer Experience Strategy Implementation

To provide an update on the key milestones and benefits.

Decision type: Non-key

Decision status: For Determination

Notice of proposed decision first published: 13/07/2021

Decision due: 6 Jul 2021 by Corporate Policy Committee

Lead director: Director of Finance and Customer Services (s151 Officer)

Contact: Helen Gerrard.

Consultation process

Completed on the Strategy.

Equality Impact Assessment: Yes - completed on the Strategy

Budget & Policy Framework: Yes

Reference Number: CP/08/21-22

Private/Confidential Decision with Relevant Paragraph number: No

Agenda items