Issue - meetings

Key Decision CE09/10-27 Procurement of Customer Relationship Management Solution

 

 

Meeting: 01/12/2009 - Cabinet (Item 148)

148 Key Decision CE09/10-27 Procurement of Customer Relationship Management Solution pdf icon PDF 151 KB

To approve the procurement of software, hardware and professional services for this system.

Minutes:

Authority was sought for the procurement of software, hardware and professional services for the implementation of a Customer Relationship Management solution, to underpin the Council’s Customer Access Strategy.

 

RESOLVED

For the reasons set out in the report:

 

That approval be given to the procurement of software, hardware and professional services that will constitute the implementation of a Customer Relationship Management (CRM) solution.