Issue - meetings

Members IT Panel End of Year Report - 2010

Meeting: 15/06/2010 - Corporate Overview and Scrutiny Committee (Item 19)

19 Members IT Panel End of Year Report - 2010 pdf icon PDF 47 KB

To note the end of year report.

Minutes:

The Committee considered a report of the chairman of the Members IT panel summarisng progress made during the 12 months since the inception of the panel.

 

The panel had nmet 13 times during 2009/2010 and had made significant progress in a number of areas including:

 

  • Majority of of Chesire East CouncilPC’s and laptops being encrypted and virtually all Members using ‘Our cheshire’ to access their email system
  • Over a quarter of Members have received new PC’s or laptops, with a further rollout later this year
  • 81 new Samsung CLX 3175 printers have been purchased
  • A training needs survey completed
  • Establishment of a single number for the IT service desk and an out of hours service.

 

Work was continuing to replace old PC’s and laptops used by Members and IT training guides will be produced and the option of focused PC topic training sessions explored further.

In addition, a new support logging system will be installed and a training and support package will be developed for new members ready for May 2011.

 

RESOLVED – That the report be received and noted.