188 Increasing Customer Access Through Libraries PDF 80 KB
To consider the report of the Customer Services Manager and to endorse the policy proposal to increase customer access through libraries.
Minutes:
The formation of Cheshire East Council had provided an opportunity to increase customer access to a wide range of Council services through libraries. This would optimise the use of Council resources whilst also providing improved customer access through longer and more flexible opening hours, during a range of times to suit all residents. Moreover, it would reinforce the role of the libraries as the local community hub to access a range of Cheshire East services and would help to encourage customer adoption of web self-service through the People’s Network.
Cabinet was asked to endorse the proposals in the report.
RESOLVED
For the reasons set out in the report:
That the policy proposal to increase customer access through libraries across Cheshire East, with the relocation of Customer Service Points at Alsager, Congleton, Holmes Chapel, Knutsford, Middlewich, Poynton and Wilmslow be endorsed.