Decision details

The Audit Commission had inspected the Benefits Service in August 2010 and consideration was given to its outcome.  Housing and Council Tax Benefits are fundamental in supporting the Council’s priorities, ensuring residents of the Borough receive the benefits to which they are entitled, to reduce poverty, support people into work and assist in the provision of suitable and affordable housing.  The Council had achieved a score of ‘Fair’ for its service quality with ‘Promising’ prospects for improvement.

RESOLVED

1.    That the report be noted.

2.    That the Borough Treasurer and Head of Assets monitor the action plan to address the areas of improvement highlighted by the Audit Commission.