Decision details

Officer Decision Record: Customer Service provision at Macclesfield and Crewe

Decision Maker: Director of Finance and Customer Services (s151 Officer)

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

To transfer face to face Customer Service provision at Macclesfield and Crewe to the libraries and continue a reception service managed by the facilities team, and to continue to offer the public phone facility.

 

Decision:

To transfer face to face Customer Service provision at Macclesfield and Crewe to the libraries and continue a reception service managed by the facilities team, and to continue to offer the public phone facility.

Publication date: 23/05/2024

Date of decision: 24/04/2024

Effective from: 02/06/2024

Accompanying Documents: