B4B / Unit 4 Healthcheck Update
To receive a verbal update on the B4B / Unit 4 shared service.
Minutes:
The committee received a verbal update on the Best 4 Business (B4B) Unit 4 System. It was noted that the recent Corporate Peer Challenge had highlighted high levels of dissatisfaction around the use of the system and that the system was not working as well as the organisation had hoped. The council had recently engaged with Unit4 over the summer to undertake a health-check of the system and the output of this review would be complied into a report, that would subsequently be presented to the Audit and Governance Committee.
It was noted that the health-check focussed upon various issues including the need for additional resources, risk of financial penalties from HMRC and the pension regulator, immediate actions required and take a view on both the short-term and longer-term system improvements and upgrades needed.
It was confirmed that a draft report had been received and initial officer comments had been feedback. It was confirmed that additional capabilities and benefits would be explored further but needed to be balanced with the technical capabilities of the system and the way in which the organisation wished to use them.
Concerns were raised in relation to an email that had been circulated to all elected members in relation to payroll deadlines. Officers agreed to investigate this further to ensure that there had been no data breach.
RESOLVED:
That the Audit and Governance Committee note the verbal update provided.