Corporate Overview and Scrutiny Committee
Thursday, 4th April, 2019 2.00 pm

Venue: Committee Suite 1,2 & 3, Westfields, Middlewich Road, Sandbach CW11 1HZ. View directions

Contact: Mark Nedderman  Senior Scrutiny Officer

No. Item


Apologies for Absence


Minutes of Previous meeting pdf icon PDF 71 KB

To approve the minutes of the meeting held on  4th February, 2019.


Declarations of Interest

To provide an opportunity for Members and Officers to declare any disclosable pecuniary and non-pecuniary interests in any item on the agenda.


Declaration of Party Whip

To provide an opportunity for Members to declare the existence of a party whip in relation to any item on the agenda.


Public Speaking Time/Open Session

A total period of 15 minutes is allocated for members of the public to make a statement(s) on any matter that falls within the remit of the Committee.


Individual members of the public may speak for up to 5 minutes, but the Chairman will decide how the period of time allocated for public speaking will be apportioned, where there are a number of speakers.


Note: In order for officers to undertake any background research, it would be helpful if members of the public contacted the Scrutiny officer listed at the foot of the agenda, at least one working day before the meeting to provide brief details of the matter to be covered. 


Media Relations Protocol pdf icon PDF 154 KB

To review the media relations protocol as it relates to Overview and Scrutiny.


Forward Plan pdf icon PDF 170 KB

To note the current forward plan, identify any new items, and to determine whether any further examination of new issues is appropriate.


Work Programme Progress Report pdf icon PDF 76 KB

To review the work programme.

Additional documents:


Digital Customer Services

To receive a presentation on the Digital Customer Services from Paul Bayley

Head of Customer Services.


Best4Business pdf icon PDF 734 KB

The Acting Executive Director, Corporate Services to provide an update.


The power point presentation from the meeting of the Best4Business Joint Scrutiny Working Group held on 13 March 2019 is attached for information.


Transparency Working Group pdf icon PDF 103 KB

To consider a report of the Acting Executive Director, Corporate Services.